Conditions of Booking & Occupancy

• All bookings are confirmed only upon receipt of deposit (minimum deposit is first week tariff or tariff in full for shorter stays).
• All outstanding monies are to be paid on arrival, if staying longer than 2 weeks; all monies are to be paid each fortnight - in advance.
• For cheques deposits, booking is confirmed when cheque has cleared. All major credit cards accepted - please note American Express and Diner Club Cards attract 3% Surcharge
• It is condition of entry that our staff can access the apartment weekly for cleaning and linen change.
• No pets, except under Guide dog Regulations
• All Units are strictly non - smoking
• Lost Keys and remotes attract a $200.00 replacement fee - due to change of locks being necessary for security reasons.
• All lost or stolen goods will be charged to you.

Cancellation Policy

• If cancelled more than 7 days from booked dates - $30 admin fee
• Less than 7 days no refund
• There is no refund for early departures unless 7 clear days notice is given.

Please check you receipt carefully and notify if there is any discrepancy in the booking information.

Office Hours for bookings
8.30am to 4.30 pm Monday to Friday
Ph 07 4638 4324 or Email: josephlodge@netxp.com.au